Dealmakers Podcast

Scaling a Multi Salon Acquisition Group

Cara explains how she moved from one salon to a nine site group, built a head office team, tightened cash control, and used acquisitions to fund further growth.

Listen to the Episode

Episode 319  |  Runtime: 22:46  |  Audio Episode

Listen to the Episode

Hear Cara explain the operating, cash flow, and leadership changes behind scaling from a single salon into a multi site acquisition group.

Episode

319

Runtime

22:46

Topic

Acquisition led growth

Format

Founder interview and post acquisition lessons

Key Takeaways

Three practical lessons from scaling a multi site business by acquisition.

Leadership Has to Scale Before the Group Can

Cara explains why moving from therapist to CEO required personal development, tighter time management, and the ability to stop handling every low value operational issue herself.

Head Office Control Protects Cash Flow

Centralised ordering, daily reporting, stock discipline, sign off controls, and spot checks reduce cash leakage and keep acquired sites from turning growth into avoidable waste.

Each Acquisition Can Fund the Next Deal

The discussion shows how cash inside an acquired business can support the next acquisition when the buyer understands timing, deal structure, and lender limitations in asset light sectors.

Episode Breakdown

In this episode, Jonathan continues his conversation with Cara, who expanded from a single beauty salon with turnover of around £180,000 into a nine salon group producing more than £2 million in revenue. The discussion focuses on what happens after completion, when the buyer becomes responsible for people, systems, reporting, cash flow, and constant operational decisions.

Cara explains the leadership shift required to run a growing acquisition group. She covers time discipline, delegating low value tasks, building an operations function, adding finance support, creating emergency procedures, installing managers across locations, and designing team incentives that keep staff aligned as the business grows.

The conversation also addresses acquisition funding in an asset light industry. Cara shares how one acquisition can release cash for the next, why profitable targets matter, how head office control protects working capital, and why continuous self investment changes the ambition of an acquisition entrepreneur after the first deal is complete.

Best For

  • Owner operators planning to buy their first profitable business.
  • Acquisition entrepreneurs scaling a multi site service group.
  • Buyers building post acquisition systems, reporting, and head office control.
  • Dealmakers using acquired business cash flow to fund additional acquisitions.
  • Founders moving from day to day operator into CEO level leadership.

Questions Answered In This Episode

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  • Step-by-step acquisition roadmap
  • Financing templates and lender contacts
  • Due diligence checklists
  • Deal closing procedures